EDINBURGH-based technology start up Airts has won a six-figure contract to supply scheduling software it developed to PwC for use in a support centre in Poland.
The accounting giant will use the Braids software to help manage the complexities involved in running an operation which employs more than 1,000 people working on around 8,000 assignments a month in total.
Airts reckons Braids provides an easy way for users to make changes in real time to complex schedules involving large numbers of people and tasks.
“It’s like hundreds of resource planners working in the background 24/7, only much faster,” said chief executive Andrew Bone who founded the business with chief technology officer Alastair Andrew in 2013.
PwC said manual scheduling was becoming an unsustainable administrative process at the Polish centre given the volume of business.
Senior manager Bartosz Krajewski, noted: “Braid coordinates what should be happening and when, giving us a joined-up view of our workload and resources, which lets us focus on continuous growth.”
The contract is the first that Airts has won with an accountancy firm. Airts has identified professional services as a key market.
With a degree in computer science from the University of St Andrews, Mr Bone worked for PwC and Royal Bank of Scotland before starting Airts. Mr Andrew has a PhD in Artificial Intelligence from the University of Strathclyde.
PwC has off-shored some basic audit work from the UK to delivery centres in Poland and India.
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