Mr Kneen pointed to the release of new products - including 13 camera models in the last financial year - and a massive increase in its sales force to put people on the ground in territories such as South Africa, Russia and Macau, as evidence of the strides the company has made since late 2011.
But he warned that the benefits of these changes might not been seen in revenues until late 2014.
Mr Kneen has been in post since late 2011 after IndigoVision had a messy split from his predecessor and company founder Oliver Vellacott, who made several buy-out offers and sought to oust chairman Hamish Grossart from the board.
Revenue at IndigoVision rose 6% to £32 million in the year to July 31 but pre-tax profit slipped to £2.08m from £2.39m the previous year, in line with a profit warning issued by the company two months ago.
Its shares, which rebounded strongly after the ending of its dispute with Mr Vellacott, have struggled in recent months and last night closed down 26p on the day at 297.5p.
Mr Kneen said: "We have made some huge improvements operationally. We have extended the product range significantly. We have done the next logical thing which is to extend the sales team ."
He reported that IndigoVision was seeing "good growth" in Asia and Latin America, which posted revenue increases of 33% and 12% respectively.
Meanwhile, its North American business, whose income slipped back 1%, has been restructured with a new management team and it is working to turn around its European, Middle East and Africa operations which saw a 7% fall in sales.
Mr Kneen said that customer feedback leaves him confident in the long-term prospects for IndigoVision.
But there is little prospect of an improvement in the company's performance in the short term.
IndigoVision reported that in the early weeks of its current financial year, sales and orders were similar to last year.
"The benefits of the substantial increase in head-count in the sales team made in the second half of last year are not currently expected to show through in revenues until the latter part of 2014," the company told investors.
Overheads at IndigoVision rose 6% to £16.1m as it boosted sales team numbers by 30% and the pre-sales support team by 24%, largely in the second half of the year.
"We are putting people into the right positions," Mr Kneen said. "We are putting people in South Africa and building up the management teams in places like Germany, France and Dubai."
The costs were also inflated by a 7% rise in research and development costs, as IndigoVision increased the pace of new product development and released 13 new camera models, with more scheduled for later this year.
Its developments include explosion proof cameras for the oil and gas industry, and 20 megapixel cameras to service stadiums and casinos.
Margins have been put under pressure by a move in IndigoVision's, product mix from encoders to intelligent cameras.
IndigoVision's early success was down to its presence in the encoder market. It admitted to investors that more recently it has been left behind as the market moved towards cameras and prices for top-end encoders fell.
Sales of intelligent cameras accounted for 49% of revenue, up from 43% last year. Encoders dropped to 27% from 36%.
Camera sales volumes grew 28% year-on-year while encoder volumes fell 13%.
As well as offering a greater range of cameras, the firm has developed a low cost, lower performance encoder, which will be released in 2013 to capture the price-sensitive market.
"We are getting a lot of customers and end-users saying we are doing the right things," Mr Kneen said. "We are doing things at a pace we never used to do."
He said the roll-out of new products helped to boost his sales staff's relationships with customers.