• Text size      
  • Send this article to a friend
  • Print this article

CBI sees improvement in service sector confidence

BUSINESS confidence is improving in the service sector, the CBI has said.

Its quarterly survey found activity was generally better than three months ago, with many firms predicting further improvements, especially in business and professional services.

Firms are employing more staff and investing more in training, and they expect that to continue.

The consumer services sector – hotels, bars, restaurants, travel and leisure – is more cautious.

Anna Leach, CBI head of economic analysis, says the survey shows "encouraging signs" and added: "Business and professional services firms are relatively bullish about the coming 12 months and confidence has rebounded sharply.

"Consumer services continue to face more challenging conditions. Although profits and confidence have stabilised, business volumes continued to shrink this quarter and no material improvement is expected."

Contextual targeting label: 

Commenting & Moderation

We moderate all comments on HeraldScotland on either a pre-moderated or post-moderated basis.
If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.