• Text size      
  • Send this article to a friend
  • Print this article

The exploitation of food brands is responsible for consumer loss of faith

THE horse meat lesson is less about food safety or adulteration and much more about lack of respect for the consumer and a lack of respect for the long-term values and obligations of branding ("Action call by Scottish farmers as meat crisis deepens", The Herald, February 9 and Letters, February 9 & 11) .

In the past, many food brands developed over time from mum-and-dad businesses where their integrity and dedication became the values vested in a brand.

Now, those brands are just as likely to be the currency of the big banks or private equity houses, where the bottom line takes primacy over brand values; where the business itself is always for sale; where more money is made on the financial markets than is ever made in selling the product itself; where production is outsourced to lowest-cost producers; where owners seldom "walk the floor" of the factory because they do not even own the factory; and where the consumer is seldom front of mind.

The real loser from the current horse meat scandal is consumer faith in the integrity of brands– all brands.

Robert Bennie,

Clayslaps Road, Glasgow.

Contextual targeting label: 
Food and drink

Commenting & Moderation

We moderate all comments on HeraldScotland on either a pre-moderated or post-moderated basis.
If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.

140588