See "the next franchisee has a say in the precise mix that delivers a transformative whole-journey experience"?
See Aidan Grisewood of Transport Scotland in his letter of December 24 ("Investment in sleeper services will include upgrade of station facilities")?
In simple terms, what does Mr Grisewood mean?
We moderate all comments on HeraldScotland on either a pre-moderated or post-moderated basis. If you're a relatively new user then your comments will be reviewed before publication and if we know you well then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules, which are available here.
Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.