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when sorry is the easiest word

When it comes to apologies and excuses, young people can learn much from leading figures in public life.

Like Nick Buckles, chief executive of the G4S company which has made a horlicks of the Olympics security contract.

Hauled before the Commons select committee on home affairs, he was asked by a member: "Mr Buckles, it's a humiliating shambles isn't it." To which he replied: "I cannot disagree with you."

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Education

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