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Holyrood staff told to guard their tongues for 'offensive terms' in dealing with public

MSPs mock £144,000 drive to avoid words such as �lady� By Paul Hutcheon Scottish Political Editor

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heraldscotland staff

SCOTTISH parliament staff are being advised not to use terms such as "lady" and "pensioner" in case they cause offence to the public.

Holyrood bosses have drawn up a hit-list of bad words as part of an equality course for employees.