Beyonce fans desperate to get their hands on her new Ivy Park activewear range have vented their fury after technical difficulties marred the launch.
Been holding out for #IvyPark? The wait is over! 🎉 https://t.co/MXwvj67u25 pic.twitter.com/VT5EyLOZgw
— Topshop (@Topshop) April 14, 2016
Beyonce has a new clothing line (Evan Agostini/Invision)
The singer’s hotly-anticipated collaboration with Topshop became available to purchase on the clothing chain’s website on Wednesday morning, but high demand left customers unable to pay for their purchases.
@TopshopHelp my order wont go through? Keeps saying 'timed out' when I try to pay 😫😫😫
— Lauren Davison (@lauren_davison) April 14, 2016
I've tried submitting my payment for @Topshop Ivy Park three times and then it stops loading. Seriously?!
— Valery Brennan (@ValeryBrennan) April 14, 2016
ARE YOU KIDDING ME IVE BEEN TRYING TO PAY FOR MY BASKET FOR AN HOUR NOW @TopshopHelp @Topshop THIS IS A JOKE!!!!! pic.twitter.com/lvJeU6QouY
— Sophie (@sophiecr_) April 14, 2016
@TopshopHelp Really not impressed! Please fix it soon, I have to go to school! pic.twitter.com/mxPpTcFiQR
— Zaynab (@zaynab_15) April 14, 2016
Been trying to process an #ivypark payment for 1hour and 40mins @topshop is killing me 😭
— What_Daisy_Said♥ (@_DaisyR) April 14, 2016
Waking up at 6 to get #IvyPark and the site failing is not what i need right now 😩 @Topshop sort it out
— lucia❁ (@luciakeylock) April 14, 2016
https://twitter.com/TiaJoi/status/720535203777630208
Topshop’s customer service Twitter account replied to annoyed shoppers, telling them, “Sorry, due to high demand, we’re experiencing some technical issues. We should be back up and running shortly.”
They told worried customers who had entered card details multiple times that they would receive an email notification if the order had gone through.
But those who did manage to get their hands on the range of leggings, vests, bodies, hoodies, crop tops, shorts and accessories couldn’t stop tweeting their happiness.
Just bought most of the new #IvyPark collection from Topshop! Never been so inspired to shake my #booty!
— Catherine Thomas (@cstindubai) April 14, 2016
I've never purchased this much activewear in my life. Thanks, Beyoncé. #IvyPark pic.twitter.com/yB6EFv9qMr
— Janet Mock (@janetmock) April 14, 2016
The only benefit of my radiator making strange noises and waking me up pre 6am this morn is being able to buy #IvyPark in peace online!
— aisling lawless (@ashlawless) April 14, 2016
You have rinsed my account @Beyonce but it was worth every penny #ivypark 💸💸💸💸💸
— Chloé Snaith (@chloesnaith) April 14, 2016
Ordered #IvyPark leggings, not sure it's appropriate to dress head-to-toe Beyoncé at work but DEF considered it👌🏻 pic.twitter.com/wB90W5Z1vb
— Summer Wards (@summerwards) April 14, 2016
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