MARKS & Spencer chief executive Marc Bolland was accused of being the "Bob Diamond of retail" as he faced investors having published its worst sales figures for years and announced the departure of its clothing head Kate Bostock.
The analogy with the Barclays chief executive, who resigned last week, came from one of a number of small shareholders who criticised its strategy at the annual investor meeting in London.
M&S said like-for-like sales at UK stores fell 2.8% in the 13 weeks to June 30, the firm's worst quarterly drop since the third quarter of the 2008/09 financial year.
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