Jobcentre call staff to strike over conditions

Jobcentre call handlers are staging a strike today over what they call "oppressive working conditions and unrealistic targets".

The Public and Commercial Services (PCS) union said the workers, who deal with inquiries from people who may be entitled to benefits, are walking out in protest against a "target-driven" culture.

It said staff from call centres in Dundee, Glasgow and Paisley are joining the industrial action being taken by more than 6000 of the union's members at 32 sites across the UK.

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