THE family of Andrew Sachs have appealed to the veteran actor in an effort to heal a feud that is ongoing more than five years after the "Sachsgate" scandal.

In an open letter, the father of model and actress Georgina Baillie said she had continued to be "frozen out" by her grandfather after she was the subject of a prank call, which led to the suspension of Jonathan Ross and the resignation of BBC executives.

Ross and Russell Brand left lewd answerphone messages for Sachs about Brand's relationship with Baillie, which were then broadcast.

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Now her father Charles Baillie has written an open letter which lays bare the effect the incident still continues to have on his family, and saying he prayed Sachs would "resume normal relations" by accepting his daughter's apology.

His letter came in response to a recent interview in which the actor said she had not made an effort to repair the damage.