I am sure most waiting times trackers in NHS Scotland will have had to make adjustments to patient waiting list records which they have not been entirely comfortable with.
The pressure to make adjustments, such as marking people as socially unavailable for treatment, grows when patients are starting to breach waiting times targets. When hospital specialists, including people who deal with scans as well as surgeons and physicians, are away on holiday, that has an impact on things. Staff are uncomfortable raising queries about the way waiting times are adjusted or social unavailability codes are used. There has always been a risk you will be strongly overruled, which makes you hesitant to raise certain issues in the first instance.
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