• Text size      
  • Send this article to a friend
  • Print this article

Appeal for sensible use of 999 calls

THE ambulance service has called for people to use it sensibly after someone dialled 999 for an ambulance because they were locked out of their house.

Another caller wanted help after a bird escaped in their front room, while someone phoned because their boiler had broken down.

The Scottish Ambulance Service urged the public not to make calls that waste time and resources during the festive period, when calls increase by up to 30%.

Pauline Howie, chief ­executive of the service, said: "At peak periods like the festive season, every inappropriate call has the potential to delay a response to a serious emergency."

The SAS said that the average response time to a life-threatening call was 6.5 minutes.

Contextual targeting label: 
Hobbies and general interest

Commenting & Moderation

We moderate all comments on HeraldScotland on either a pre-moderated or post-moderated basis.
If you're a relatively new user then your comments will be reviewed before publication and if we know you well and trust you then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules

Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.

201730