Organisers of next summer's sporting spectacle in Glasgow claimed yesterday that almost all [97%] of the 2.3 million applications had received a response. However, staff are still contacting applicants.
A spokesman for the event, which begins on July 23 next year, said a limited number of applicants had not received the electronic messages informing them whether they had been successful. He said the event is aiming to contact those affected.
He added: "All Glasgow 2014 ticket notifications have been dispatched to the email addresses submitted through the application process.
"We recognise that a limited number of these have not been received and we are exploring options to ensure we are in contact with the individuals concerned.
"In the meantime, we ask people to check their spam or junk email folders as emails can automatically be moved there."
The organisers have defended the system for allocating tickets after thousands of applications missed out entirely on seeing their chosen sports.
Chief among complaints is the random draw system used to allocate tickets for sports that were vastly oversubscribed did not take into account whether applicants had already been successful in being allocated tickets for other events.
He added: "Each session was drawn individually to ensure it was fair and simple. There was no bias given to anyone, regardless of their success in other draws for other sessions.
"A bumper 2.3 million requests for up to one million tickets were made during the Glasgow 2014 ticketing window. This overwhelming demand confirms Glasgow 2014 as one of the most popular events in Scotland's history, with 17 sports on offer across 11 days of elite competition, ensuring 4500 Commonwealth athletes competing for gold and glory in Glasgow will do so in packed stadiums.
"Glasgow 2014 has a contact centre in place that provides assistance on any questions relating to ticketing. No figures are available on the precise number of enquires received."
A second phase of tickets will go on sale later this month . People who were unsuccessful in the first allocation will be given first chance to buy remaining tickets.
Organisers say it is unlikely any tickets will be available for diving, swimming, track cycling or mountain bike events.
Other sports said to be sold out include artistic gymnastics, judo, shooting and triathlon.
Tickets for the 100m final at Hampden Park will not be available with more than 100,000 people having already applied for fewer than 50,000 seats.
Athletes will compete at 14 venues in Glasgow and Edinburgh.
It has been confirmed that if no payment is received for allocated tickets they will be offered for sale.
Organisers have insisted tickets cannot be resold once they have been received by applicants, although they have indicated some may be passed on to friends and family if the recipient is unable to attend.
The spokesman added: "The organising committee stressed that people should consider carefully when applying for tickets. Once the application is processed you cannot cancel, change or return your tickets.
"Glasgow 2014 will honour all successful ticket requests in good faith and anticipate people wanting to make use of their tickets for the Games.
"All applicants will be informed of the exclusive on-sale period when they can buy all remaining tickets before they are released for general public sale."