ROYAL Bank of Scotland chief executive Stephen Hester has bowed to pressure to give up a bonus potentially worth millions of pounds as it emerged staff in Edinburgh were responsible for the computer chaos bringing misery to thousands.
ROYAL Bank of Scotland chief executive Stephen Hester has bowed to pressure to give up a bonus potentially worth millions of pounds as it emerged staff in Edinburgh were responsible for the computer chaos bringing misery to thousands.
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Kate Devlin and Tim Sharp
Maintenance work caused the automated system that clears millions of transactions every night to fail, Mr Hester said.
In a letter to MPs, he added that the problems were compounded because the Edinburgh team could not access transactions records detailing when the failure occurred.
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