Asda customers who shopped online this month have been overcharged for their groceries, with one claiming to have been charged nearly five times the correct amount, following a computer glitch.
A power cut at the supermarket's US servers on August 16 caused a temporary problem on the home delivery website, Asda confirmed yesterday.
A spokeswoman said because many customers order their shopping in advance, the overcharging problem first came to light this week.
We moderate all comments on HeraldScotland on either a pre-moderated or post-moderated basis. If you're a relatively new user then your comments will be reviewed before publication and if we know you well then your comments will be subject to moderation only if other users or the moderators believe you've broken the rules, which are available here.
Moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours. Please be patient if your posts are not approved instantly.
