See jargon?

See "the next franchisee has a say in the precise mix that delivers a transformative whole-journey experience"?

See Aidan Grisewood of Transport Scotland in his letter of December 24 ("Investment in sleeper services will include upgrade of station facilities")?

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In simple terms, what does Mr Grisewood mean?

Gordon Casely,

Westerton Cottage,

Crathes,

Kincardineshire.