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Scottish Widows'chief sees scope for more outsourcing

Scottish Widows chief executive Archie Kane has pledged to retain customer service roles in the UK, but signalled the company could still send more jobs abroad.

Scottish Widows chief executive Archie Kane has pledged to retain customer service roles in the UK, but signalled that the company could still send more jobs abroad as he oversees continued reform at the Lloyds TSB-owned insurer.