STEWART Travel Group is boosting the workforce of its Scotland’s Cruise Centre operation by a further 35 per cent, following a doubling of employee numbers in this business over the last three years.
The travel agency declared that business had “boomed” in the last few years at Scotland’s Cruise Centre as it unveiled plans to recruit another 30 staff. It flagged plans to hire new cruise experts and the expansion of its administration and customer-service teams.
Stewart Travel highlighted “massive strides in technology and internet connectivity” by cruise lines, declaring that this appealed to “the younger demographic”.
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Rhiannon Kilbride, head of cruise at Stewart Travel Group, said: “Staffing across our cruise division has doubled in the last three years, and that includes roles in sales, customer service, sales support, administration, product and marketing.”
She added: “To fulfil our growth ambitions for the next part of our journey, we are looking to grow our sales and service functions by 35%.”
Ms Kilbride declared that cruise holidays were attracting people of all ages.
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She added: “It’s all about the experience. Cruisers are now encompassing ocean and land in one holiday. They can conquer Machu Picchu, walk the Great Wall, witness the Northern Lights and experience the exhilarating Grand Prix as part of their cruise holiday or sail to destinations that were previously out of reach, from the Galapagos to Antarctica.”
Stewart Travel noted new ship launches by major cruise lines, such as Royal Caribbean, Norwegian, Celebrity, MSC and P&O.
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