Pupils across Scotland had difficulty accessing Microsoft Teams for most of the day on Monday as they moved to remote learning.
The problems came after many parents, children and schools said the platform was running slowly or crashing.
Microsoft are experiencing issues with the Teams service across the UK this morning. This is not exclusive to the Glow platform and we are in contact with Microsoft to ensure these issues are resolved asap. Please see our service status page for updates: https://t.co/EVRnFphpzp pic.twitter.com/Vb0FQ0LopT
— Glow Scot (@GlowScot) January 11, 2021
Children and families are relying on the technology to continue learning activity now that schools are closed to most until February 1.
A review of arrangements, put in place amid concern over a new, more transmissible strain of coronavirus, is due on January 18.
In an update just before 3pm on Monday afternoon, Glow said: "We understand some of our users continue to experience issues with the Microsoft Teams service.
"We can confirm that the Glow team continue to work closely with the Senior Microsoft Account team on the issues being experienced.
"We are confident that the relevant technical teams are fully engaged and we hope to be able to provide an update as information becomes available. Please check back for any further updates."
However, another update published shortly after 5pm said most issues had been resolved.
- READ MORE: Schools 'not ready for online learning'
First Minister Nicola Sturgeon had said earlier: "This is not an issue that is unique to Scotland or indeed unique to schools, but I understand Microsoft is currently working to address it."
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