Music streaming service Spotify has stopped working.

The online platform has crashed and users are unable to play songs or use the app, they said.

Users were logged out and unable to get back in, some reported. Some said the app had claimed their account had been deleted.

The problem appears to be affecting many countries across the globe, with reports coming in from the US, the UK and Spain. 

Among the errors encountered by users was a message saying that their username and password were incorrect.

Another one, which displayed when Spotify users tried to launch songs on the company’s site, said, “We’re all mixed up. Refresh this page or try again later. It may take some time to get things up again.”

On Spotify’s mobile app, users saw a message saying, “You’ve been logged out. Log back in to start listening.”

Spotify is aware of the problem. “Something’s not quite right, and we’re looking into it. Thanks for your reports!” the app's Status account on Twitter posted.