Rangers have pledged to give season ticket holders who are struggling financially due to the coronavirus outbreak refunds for the matches they missed out on towards the end of the 2019/20 campaign.
The Ibrox club had offered to give fans a £25 voucher to spend on their new MYGERS membership scheme, match tickets, hospitality packages, soccer school programmes, RangersTV subscriptions, stadium tours and club events.
However, managing director Stewart Robertson has revealed that any season ticket holder who wants to be reimbursed for the home games - which included an Old Firm match against Celtic - which were cancelled when the SPFL curtailed the season last month should contact them.
"It has been well documented how frustrated the club has been at the way the season has ended," he told Rangers TV. "We tried hard to get the games played and to get the season finished. It didn’t happen. We’re not thrilled at that. But ultimately we have to now focus on season 20/21.
"But we appreciate that supporters and hospitality clients didn’t get those final games of the season. The funds from those season tickets and hospitality purchases have all been invested in the club, they have all been invested to strengthen the on-pitch and the off-pitch experience.
"We want to make sure that we come out of this situation on the front foot. We want to be in as strong a position as we possibly can going in to next season.
"But we appreciate that the situation recently won’t have been easy for people, we appreciate that supporters will maybe experience hardships. So if those supporters want refunds that’s there and we will facilitate that for them.
"What we would ask is that to the extent that they can, and I appreciate that’s not always going to be easy, hopefully they can see that that money is going to be reinvested in the playing squad and in the off-field playing structure of the club.
"That has been done to get us in as strong a position as possible going into the new season and seasons beyond that as well. But we do appreciate that it will be difficult for some supporters and in those situations we will obviously seek to provide refunds."
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