CLUB 1872, the Rangers fan group and shareholder, have criticised Rangers and Castore over unanswered questions submitted by the group last month.
There has been much controversy surrounding the new kit deal after late deliveries and varying levels of kit quality.
Last month, the fan group hit out at Castore for not providing answers quick enough regarding the various kit issues.
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And now, they’ve released a statement, claiming none of the queries they raised have been answered by either the club or manufacturer.
The statement reads: "As we said in our update on 24th August, Club 1872 submitted detailed questions to both Castore and Rangers over two weeks ago on the ongoing issues encountered by supporters who have ordered merchandise in recent months.
Castore update https://t.co/ML9xrZyez0
— Club 1872 (@Club1872rfc) September 8, 2020
"Our questions focused on the well-publicised concerns around the quality of some items, pre-order delivery delays and cancellations, the returns policy and the difference between the Rangers and Castore websites in that regard.
"As things stand, neither Rangers nor Castore have answered our questions.
"We note that Rangers and Castore are holding an event on Wednesday night for a small group of fans selected by the club.
"Club 1872 have not been invited to the meeting.
"We reiterate our strong belief that Rangers supporters – including all at Club 1872 – want to support both Castore and Rangers throughout the duration of this long-term retail partnership.”
Rangers and Castore have been approached for comment.
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