BT is hiking prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport.
The company said copper broadband customers will see a £2-a-month increase from April 2, Infinity fibre broadband will go up by £2.50, representing typical increases of 5% or 6% across the bundle.
BT TV customers will have to pay £3.50 a month for BT Sport from August 1, while customers who have BT Broadband and watch their Sky satellite service will see a £1.50 increase to £7.50 a month.
Non-BT Broadband customers who watch BT Sport on their Sky box will see their monthly charge go up £1 to £22.99 a month.
Anytime calling plans will go up by 49p to £8.99 a month and evening and weekend call plans will go up by 30p to £3.80.
All call pence-per-minute rates are going up by 1p and the call set-up fee is going up 2p to 21p and individual calling features are going up by 25p, such as Call Minder which will increase from £4.25 to £4.50.
BT said it would soon be announcing details for automatic compensation if it fails on service and was investing in UK call centres, nuisance calls protection and faster repairs by an average of 31 hours.
It has also frozen prices for BT TV packages and the £18.99 cost for those who only take a phone line.
BT Consumer chief executive John Petter said: "Customers will get a better package and improved service from us this year in exchange for paying a little more.
"Millions will have the chance to upgrade to faster broadband and almost a million will be able to upgrade to enjoy unlimited usage for no extra cost.
"As usual, we've taken care of low income customers by freezing the price of BT Basic and capping call costs. We've also frozen line rental, which will particularly help customers who only take a traditional phone service from us."
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules here