Iain Smith
SCOTS are more likely to embrace hi-tech banking in the future than other people in Britain, according to a recent YouGov survey.
The research found that consumers north of the border were more receptive to using digital payment methods, while moving away from branch or telephone banking.
The survey of 2000 consumers asked a series of questions on banking habits and preferences and, looking to the future, asked participants to predict how they would settle bills and purchases in two years' time.
Chip and PIN was the most likely route, favoured by 59 per cent, while 24 per cent expected payment by debit and credit cards or mobile phones to be the favoured option.
For 16 per cent of Scots, mobile payment through phone apps would be the way to go, compared to only eight per cent in Wales, nine per cent in the Midlands and East England, and 12 per cent nationally.
Two years from now consumers in Scotland were the least likely to do their banking at a branch or by telephone banking and paying by cheque was an option for only six per cent of Scots questioned.
John Salmon, head of financial services at Pinsent Masons, which carried out the survey, said: "It interesting to note how people envisage themselves making payments in two years' time.
"Surprisingly, only 12 per cent of people see themselves using mobile devices to make payments, something which I think will be more common than people anticipate and Scottish consumers (16%) seem more in tune with that sentiment."
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