I WAS delighted that Arran hotel operator Auchrannie Leisure was declared a double winner at The Herald' s inaugural ("Auchrannie at double in family awards", the Herald, December 5).

We stayed at Auchrannie earlier in the year on our first visit to Arran. The food and accommodation were great and together with the friendliness of the staff it was a thoroughly enjoyable experience. The adoption of the Auchrannie formula by some other hotel operators would surely increase visitor satisfaction in an industry which has widely differing standards.

Bob MacDougall,

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Oxhill, Kippen.