SCOTTISH group Crerar Hotels has revealed its plans to pay out £150,000 to its workforce this month from its newly revised “fair fund”.
Crerar, which has seven, four-star and five-star hotels and inns across Scotland, introduced an optional 10% charge at each of its properties, “giving guests a simple way to reward team members for outstanding service”. It said: “Since June, a total of £150,000 has amassed thanks to guests opting in when paying for lunch, dinner, afternoon tea or spa treatments. The fair fund will be paid to more than 200 employees, across all departments on an equal basis.” Crerar noted the “payment is quarterly, meaning associates who are now on or above minimum living wage will receive regular fair fund payments to top up their wages”.
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It added: “Hotel team members stand to earn approximately £1,000 on top of their annual salaries, with their fair fund payment being proportionate to the number of hours worked during the last three months. For some chefs, this amounted to a £2,000 top-up for three months of excellent service.”
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Chris Wayne-Wills, chief executive, said: “The fair fund ensures staff receive a pay-out proportionate to the hours they work and means that those working behind the scenes are also rewarded.”
He added: "All of our team members work incredibly hard to deliver first-class, authentic Scottish hospitality, so we wanted to give guests a simple way to reward this that would result in a completely fair, transparent structure."
The announcement of the quarterly pay-out from the "fair fund" comes only months after Crerar Hotels launched a tranche of new employee "lifestyle benefits", and committed £1 million to talent attraction, retention, and development through the Crerar Academy.
Mr Wayne-Willis said in July: "It’s evident that the recruitment crisis is still rumbling on for the wider industry, but we’re making great strides in ensuring that our teams are bolstered with committed, talented employees looking for a rewarding career within a business where hard work and authenticity is truly valued."
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