WE have just returned from a very successful holiday in New Zealand. Everywhere we went there were information offices (i Site) staffed by friendly and knowledgeable staff able to advise us about walks, weather conditions and any local hazards. In many places there was also an office or desk run by the Department of Conservation (their equivalent of Scottish Natural Heritage). We found this advice extremely helpful adding an invaluable human touch to the information we were able to obtain from the internet.
Compare this with the situation now in Scotland where most of the VisitScotland offices have been closed and the few that remain have been significantly reduced in size. We find it extraordinary that this ill-conceived and short-sighted change has received relatively little public comment and has not been challenged more vociferously in Parliament and the media.
Sue and David Steel,
29 Park Road, Edinburgh.
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules here